Brand Agreement Summary
BRAND AGREEMENT SUMMARY
UGCfy – A Sub-Brand of Creator Navigator
Last Updated: [● 27 jan 2026]
This Brand Agreement Summary (“Agreement”) outlines the terms applicable to brands (“Brand”, “you”) engaging with UGCfy, a creator collaboration and content execution platform operated by Creator Navigator, having its registered office at:
2nd Floor, Kohinoor Tower,
Kohka Junwani Road,
Bhilai, Chhattisgarh – 490023, India
By onboarding, making payment, approving a campaign, or engaging creators through UGCfy, the Brand agrees to these terms.
1. BRAND ELIGIBILITY & ONBOARDING
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Brand onboarding is approved strictly on a case-by-case basis.
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UGCfy reserves the right to accept, reject, suspend, or discontinue any brand engagement at its sole discretion, with or without assigning reasons.
2. SCOPE OF SERVICES
UGCfy may provide the following services, depending on the campaign:
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Creator sourcing and shortlisting
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Campaign and challenge execution
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Creator coordination and communication
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Content collection, review, and delivery
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Rewards, gifting, and incentive management
Performance reporting is not included, unless explicitly agreed in writing.
3. DELIVERABLES & TIMELINES
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Deliverables are subject to creator participation, approvals, and campaign conditions.
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Timelines provided are estimated and flexible, not guaranteed.
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Delays caused by creators, platforms, shipping, or external dependencies do not constitute breach.
4. CONTENT QUALITY & APPROVAL
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Content is created by independent creators and reflects individual creative styles.
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Approval rights, revision limits, and modification requests are governed strictly by campaign-specific terms.
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UGCfy reserves the right to reject:
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Unreasonable revision demands
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Requests beyond agreed scope
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Instructions violating creator policies or laws
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5. PERFORMANCE DISCLAIMER
The Brand expressly acknowledges that:
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There is no guarantee of sales, leads, ROAS, views, engagement, or virality
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Performance depends on external platforms (Instagram, Meta, etc.)
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UGCfy does not control platform algorithms or audience behavior
No verbal or written communication shall be interpreted as a performance guarantee.
6. CONTENT OWNERSHIP & USAGE RIGHTS
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Content ownership and usage rights depend on the specific campaign terms.
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Usage rights are granted only after full payment.
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Subject to agreed terms, the Brand may use content for:
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Advertisements
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Website and social media
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Creator whitelisting or handle usage requires explicit creator consent and applicable permissions.
7. PAYMENTS & PRICING
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Payment terms are decided case-by-case and communicated separately.
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Campaign execution may require advance or milestone-based payments.
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UGCfy reserves the right to pause or withhold services until payment obligations are met.
8. REFUNDS
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No refunds shall be issued once campaign execution has commenced.
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Payments made are non-refundable, irrespective of campaign outcomes, performance, or subjective satisfaction.
9. CAMPAIGN MODIFICATION & CANCELLATION
9.1 Brand-Initiated Changes
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Brands may request campaign modifications.
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Such changes may impact:
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Cost
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Timelines
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Deliverables
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UGCfy is not obligated to accommodate changes beyond scope.
9.2 UGCfy-Initiated Cancellation
UGCfy may cancel or pause campaigns due to:
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Low creator participation
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Brand policy violations
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Force majeure events (platform outages, legal restrictions, unforeseen circumstances)
Such cancellation shall not entitle the Brand to refunds.
10. BRAND OBLIGATIONS
The Brand agrees to:
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Provide lawful, accurate, and non-misleading briefs
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Ensure ownership or rights over brand assets and claims
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Comply with advertising, consumer, and IP laws
11. INDEMNITY
The Brand agrees to indemnify and hold harmless UGCfy, Creator Navigator, its team, and partners against:
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Intellectual property or copyright claims
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Misleading, illegal, or non-compliant brand briefs
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Legal notices, penalties, or disputes arising from brand materials or instructions
12. CONFIDENTIALITY
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Campaign details, pricing, creator data, internal processes, and communications are confidential.
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Brands shall not disclose or misuse such information without prior written consent.
13. LIMITATION OF LIABILITY
UGCfy shall not be liable for:
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Indirect, incidental, or consequential damages
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Platform-level changes or disruptions
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Creator behavior beyond reasonable control
Maximum liability, if any, shall be limited to the amount paid for the specific campaign.
14. GOVERNING LAW & JURISDICTION
This Agreement shall be governed by the laws of India.
Exclusive jurisdiction shall lie with the courts of Bhilai, Chhattisgarh.
15. CONTACT INFORMATION
For brand-related queries or legal communication:
Email: hello@ugcfy.com
Phone: +91-7772888199
Address:
2nd Floor, Kohinoor Tower,
Kohka Junwani Road,
Bhilai, Chhattisgarh – 490023, India